St. Clair Software
Search St. Clair Software:

Online Store

Folders disappearing from your Favorites in the Finder sidebar

March 31st, 2014 by Jon

Several people have reported that folders that they’ve put in the Favorites section of the sidebar in Finder windows just disappear, and have thought that either Default Folder X or Jettison was at fault. I’ve confirmed with Apple that this is a known bug in Mac OS 10.9.2. It’s not caused by Default Folder X, Jettison or any other 3rd party application. It’s an issue that Apple needs to fix in OS X.

Here’s a more complete description of the problem:

Bug:

If I drag a folder to the Finder sidebar to add it as a Favorite, then later eject the disk containing the folder, the Finder deletes the folder from the sidebar. It doesn’t return when I remount the disk.

Steps to Reproduce:

  1. Plug in an external drive (I used a FW800 drive, but apparently any old disk will do).
  2. Open a Finder window, navigate to the external drive and then drag a folder from the drive to the Favorites list in the Finder window’s sidebar.
  3. Eject the external drive.
  4. Run Disk Utility and remount the external drive.

Expected Results:

I would expect the folder to stay in the Favorites list in the sidebar, regardless of the availability of the disk. If I click on it it should ask for the disk or try to remount it automatically. Failing this, if the folder is going to be hidden in the sidebar because the disk is unavailable, it should reappear when the disk is available again.

Actual Results:

The folder is removed from the Favorites list in the sidebar, never to return.

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]

App Tamer 2.0.2 Delivers Fixes and UI Tweaks

March 28th, 2014 by Jon

App Tamer 2.0.2 is available now, providing fixes for a couple of bugs, as well as some minor changes to the UI that help to show what’s going on.

First the fixes:

  • In certain situations, App Tamer 2.0.1 could crash when you launched it. This was due to a bug in the way it tracked subprocesses. The common example was a command in Terminal that ran a couple of other commands which in turn spawned subprocesses themselves. A few simple checks were all that was needed to fix it.
  • A more common problem was that App Tamer would occasionally stop limiting the CPU usage of an application it was supposed to be managing. This turned out to be a timing issue: If App Tamer stopped throttling a process and then immediately started again, the original CPU limiter would still be winding down and App Tamer would find it and use it rather than creating a new one. A few milliseconds later, that CPU limiter would finish shutting down and disappear, leaving the managed application free to use as much CPU as it wanted. App Tamer doesn’t do that anymore :)

The UI enhancements:

  • Mark Mackay, an App Tamer user in New Zealand, pointed out that if App Tamer wasn’t limiting the CPU use of an application at the time (because that app wasn’t doing anything) he couldn’t tell if he’d configured App Tamer to slow it down. He suggested I enhance the status indicators that App Tamer puts next to each application to somehow show that running apps – the ones with blue squares – had settings attached to them. A little triangle of color in the bottom right corner now shows you if that app will be slowed down or stopped (with yellow or red corners, respectively).
  • Version 2.0.2 also dims the icon and name of any application or process that can’t be stopped, so you know not to bother clicking on them.

Grab your copy from the App Tamer Release page. The update is free if you’ve bought App Tamer 2!

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]

Default Folder X 4.6.4 delivers compatibility fixes

March 13th, 2014 by Jon

I just put the finishing touches on Default Folder X 4.6.4, which is now available on the Default Folder X page. It includes a bunch of fixes for bugs and compatibility issues.

There are corrections for problems with specific applications like OmniOutliner, Sublime Text and Reunion. More importantly, there’s new logic for automatically setting the initial folder for all Open and Save As dialogs. Seems like that’d be a simple thing, right? Unfortunately, there are a host of application- and OS-specific quirks that Default Folder X has to deal with, as well as several options that you can select in your Default Folder X preferences. The combination of all these things had made for some contorted logic, especially with Mavericks’ “creative” handling of Carbon applications. It’s now simplified and properly sorted out and works a lot better. If you still encounter problems with a specific application, send us a tech support request and I’ll have a look.

 

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]

App Tamer 2.0.1 improves performance and fixes bugs

February 26th, 2014 by Jon

App Tamer 2.0.1 corrects a few issues that were causing slow-downs in App Tamer itself, especially when it first started up. If you had an application that had a lot of sub-processes (typically Terminal, Google Chrome or Safari), App Tamer’s launch time could be glacially slow. And even after startup, pausing and un-pausing those apps took much more CPU than it should have.

In addition, CPU usage was reduced in several other areas and several bugs were squashed, including one that could cause App Tamer to fail to reenable itself after you turned it off for a specified amount of time.

For a full list of changes as well as links to download the new version, go to the App Tamer Release page.

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]

Elite Keylogger Pro disables Default Folder X

February 7th, 2014 by Jon

It’s come to our attention (after about a week’s worth of debugging) that a software package called Elite Keylogger Pro disables Default Folder X. The Default Folder X Helper application will still run and you’ll see Default Folder X’s icon in your menubar, but none of its controls will appear around your Open and Save dialogs.

The frustrating problem has been that Elite Keylogger Pro actually hides itself so that it can be installed on a computer and surreptitiously record keystrokes and screen snapshots without anyone knowing (yes, that’s pretty sketchy). When I started receiving bug reports saying that Default Folder X had suddenly stopped working, the System Information reports, Console logs and other debugging information that I got from affected users showed no clear clues as to what was causing the problem. Finally, one observant Default Folder X user (with a good memory) remembered buying Elite Keylogger Pro as part of the Mac Bundle 4.0 and installing it (thank you Adam Olson!)

So, if Default Folder X has suddenly stopped working on your machine, see if you bought the Mac Bundle 4.0 recently – or purchased Elite Keylogger Pro separately – and installed it. If so, this is probably what’s causing the problem.

To get Default Folder X working again you need to uninstall Elite Keylogger Pro. And be careful – you must uninstall it according to WideStep’s instructions http://help.widestep.com/how-to-uninstall-elite-keylogger-mac/. Using a “clean up” application or just throwing the application in the Trash is not enough to remove it from your system.

I’ve contacted WideStep to see about fixing or working around the conflict and will update this as I have more information. Sorry for the trouble and for any time you’ve wasted troubleshooting this (hopefully you haven’t killed an entire week like I have…)

Update: WideStep has issued an update to Elite Keylogger Pro to fix this problem.  Get version 1.2.027 or higher from their website to ensure that Default Folder X runs correctly with their software.

- Jon

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]

Home | Products | Downloads | Purchase | Support | Contact | Blog

© 1996-2010 St. Clair Software